Best Together Spinetress + Pillow Know more
Shipping Policy
At www.spinetress.com, we prioritize delivering your orders promptly and in pristine condition through our reliable and esteemed shipping partners.
Here are the key aspects of our shipping policy:
- Free Shipping: We offer complimentary shipping on all orders across India.
- Despatch Time: All items will be dispatched from our factory within 4 working days of receiving a confirmed order.
- Delivery Timeframe: Following despatch, it typically takes 7-10 working days for customers to receive their orders, depending on the destination. It make take longer for Tier 2/3 locations.
- Single Destination Shipping: Each order will be shipped to a single destination address specified at the time of payment. For shipping to multiple addresses, separate orders need to be placed.
- Consolidated Shipping: While our aim is to ship all items together, circumstances such as product characteristics or availability may necessitate separate shipments.
- Damaged Packaging: In the event of receiving an item with damaged or tampered outer packaging, we kindly request you not to accept the delivery. Please sign the Proof of Delivery (POD) indicating the refusal due to the damaged condition. We will endeavor to arrange a replacement delivery promptly.
- We are committed to ensuring a seamless and satisfactory shipping experience for our valued customers.
- For any further inquiries or assistance, please do not hesitate to contact our customer support team.
Thank you for choosing www.spinetress.com for your shopping needs
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